Privacy Policy – Familyfriend Seattle
This Privacy Policy explains how Familyfriend Seattle, located in Beacon Hill, Seattle, Washington, USA, may collect, use, and protect information from guests and website visitors. The goal is to ensure transparency, trust, and a safe dining experience both online and in person.
By visiting or using services related to Familyfriend Seattle (including digital menus, reservations, or online interactions), you agree to the practices described below.
1. Information We Collect
Familyfriend Seattle may collect limited types of information to improve customer experience:
A. Personal Information (if provided)
- Name
- Contact information (phone number or email)
- Reservation details (if applicable)
B. Technical Information
- Device type used to access digital menu or website
- Browser type
- General usage behavior (pages visited, menu interactions)
C. Voluntary Information
- Feedback submitted by customers
- Reviews or messages shared with the restaurant
2. How We Use Your Information
Collected information is used only for essential and service-related purposes, such as:
- Managing reservations and customer requests
- Improving menu accessibility and digital experience
- Enhancing customer service quality
- Understanding general customer preferences
- Responding to inquiries or feedback
Familyfriend Seattle does not sell personal data to third parties.
3. Digital QR Menu Usage
When using the Digital QR Menu, limited data may be used to:
- Improve menu performance
- Track general usage trends (non-personalized)
- Ensure smooth digital access
No sensitive personal data is required to view the menu.
4. Information Sharing
Familyfriend Seattle may share limited information only in the following cases:
- With trusted service providers (e.g., reservation or POS systems)
- When required by law or legal processes
- To protect the safety and integrity of the business
We do not share personal customer data for marketing resale purposes.
5. Data Protection
We take reasonable steps to protect customer information:
- Secure digital systems
- Restricted access to internal data
- Safe handling of reservation and contact details
- Regular system updates and monitoring
However, no system can guarantee 100% security, especially online.
6. Cookies and Tracking
If Familyfriend Seattle uses a website or digital menu platform, it may use basic cookies to:
- Improve user experience
- Remember preferences
- Analyze general traffic behavior
Users can disable cookies in their browser settings if desired.
7. Third-Party Services
Familyfriend Seattle may use third-party tools for:
- Online reservations
- Digital menus
- Payment processing (if applicable)
These third parties have their own privacy policies, which users should review separately.
8. Children’s Privacy
Familyfriend Seattle does not knowingly collect personal information from children under 13. If such data is discovered, it will be removed promptly.
9. Policy Updates
This Privacy Policy may be updated occasionally to reflect:
- Operational changes
- Legal requirements
- Technology updates
Any changes will be effective immediately upon posting.
10. Contact Information
For questions about this Privacy Policy, you may contact Familyfriend Seattle through official restaurant communication channels (phone, email, or in-person inquiries if available).